Academy
Technical · Course T1

Lesson 2 of 2

A tour of the consoles

7 min read
In this lesson you'll learn to
  • Identify the three WeGuard portals and who uses each
  • Locate the major modules in the customer console
  • Explain the distributor → reseller → customer hierarchy

Three portals, one platform

PortalWho uses itWhat happens there
Customer consoleYour customer's IT admins (and you, on their behalf)Day-to-day device management: devices, policies, apps, reports, the We-suite
Reseller portalYou — the partnerCreate and manage customer tenants, policy templates, plans, and billing
Admin portalWeGuard (Wenable) staffPlatform operations — you'll rarely see it, but it's where your reseller account is configured

Finding your way in the customer console

The sidebar groups the customer console into functional areas. The ones you'll live in during a deployment:

  • Devices — the fleet list, per-device detail, and remote actions (lock, locate, wipe, restart, and more).
  • Policies — the configuration engine. Per-platform sections for apps, kiosk, security, networking, geofencing, and dozens more.
  • We-suite modules — WeTrack, WeBox, WeTalk, WeShield, WeSupport, each with its own page.
  • Reports & Alerts — scheduled reports, compliance views, and the alert stream.
  • Settings — platform enrollment (Android Enterprise, Apple including macOS, Windows), users and roles, branding, billing, and integrations.

The partner hierarchy

WeGuard is built multi-tenant from the ground up:

Distributor → Reseller (you) → Sub-reseller (optional) → Customer tenants

Your reseller account scopes exactly which customer tenants you can see and operate. Within a tenant, roles (admin, group admin, observer) and per-user module permissions control who can do what — you'll meet these in detail in the RBAC lesson later in this track.

First login checklist

  1. Sign in to the reseller portal with your WeGuard partner account.
  2. Confirm you can see your customer list (or create your first test tenant).
  3. Open a customer tenant and find: Devices, Policies, Reports, Settings.
  4. Locate the plan assigned to that tenant — it decides which modules are visible.

You now know where everything lives. The rest of this track teaches you what to do in each of those places.

Knowledge check
1. Where does a partner create and manage customer tenants?
2. What is the WeGuard tenancy hierarchy?
3. A module is missing in a customer tenant. What should you check first?