Technical · Course T6Lesson 2 of 4
WeBox: files out, files back in
8 min read- Distribute files to devices via recursive policy assignment
- Configure per-policy WeBox behavior — downloads, storage, passcode
- Set up device-upload folders for field data collection
WeBox is the fleet's file system: a Drive-style console where admins organize content and push it to devices — and, in the other direction, where devices upload field data back. Two tabs, two flows.
Files out: the WeBox Files tab
The explorer works like any cloud drive — folder tree on the left, list or grid on the right, breadcrumbs, search, upload. The constraints worth quoting: documents, images, audio, video, and zip archives are accepted (PDF, Office formats, PNG/JPEG, MP3, MP4 and friends), with a 500 MB default per-file limit that plans can override.
Delivery is policy assignment. From any file or folder's menu, Assign Policies opens a drag-and-drop dialog — available policies on one side, assigned on the other, with search and select-all. Two behaviors matter:
- Folder assignment is recursive — everything inside ships. Files added later may need a re-assign, which explains most "devices only see some files" tickets.
- Delivery rides a push notification: device online + WeBox app present + right policy = files appear. That's also the troubleshooting checklist, in order.
The Policies view flips the lens: pick a policy card and see only its content, upload straight into it, and open its settings.
Controlling the device experience
The per-policy settings sheet (gear icon in the policy-filtered view) decides what device users can do with delivered content:
- Allow Download / File View / Open With — export, preview, and hand-off to other apps, each separately toggleable.
- Download network restriction — Wi-Fi Only or any network; the lever for sensitive or heavy content.
- Storage services — besides WeBox itself, a policy can surface SD Card, Google Drive, Amazon S3, or Dropbox as backends.
- Passcode protection — a 6-character code gating the WeBox app, with an expiry window from 1 minute to an hour.
Files in: the Device Uploads tab
The reverse flow is field data collection — photos, signed forms, inspection reports. Two folder kinds:
- Shared folders — every enrolled device can upload. Fleet-wide dropboxes.
- Group folders — scoped to selected policies; only those devices can upload.
Each folder configures an upload size limit and an optional signature requirement — the digital-signature-with-every-upload option that compliance-heavy customers ask about unprompted. Browsing uploads supports date-range filters, search, view/download, and per-file deletion.
The plan-gate map
WeBox surfaces plan gating in three places: the Upload button (greys out with a "not available in your current plan" tooltip), file deletion, and the upload size ceiling. When something is missing here, check the plan before filing a bug — it's the platform→type→plan triage from Policy Mastery, applied to a suite product.