Course T7

Day-2 Operations

Run the fleet after enrollment — device states, the full remote command set, bulk operations and Windows scripting, and the reporting and audit trail that keeps customers honest.

Core Partners4 lessons · 30 min · exam

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Enrollment is day one. Everything after it — the device that won't check in, the lost handset, the app that needs pushing to 400 scanners, the compliance report due Monday — is day two, and day two never ends. It's also where partners earn their retainer.

This course is the operator's manual: how WeGuard classifies every device and what each state actually means, the complete remote command surface (six categories, thirty-one commands) and when to reach for each, bulk operations and CSV workflows that turn a thousand-device chore into one upload, Windows shell scripting, and the reporting, alerting, and audit machinery that turns fleet activity into evidence a customer can act on.

Lessons

Device states and the fleet view

What every device status actually means, how devices move between states, and how to read the fleet list like an operator.

The remote command surface

Quick actions, the Ops tab's thirty-one commands across six categories, and the high-consequence operations — wipe, lost mode, replace, delete.

Operating at scale

Bulk actions and CSV workflows for fleet-wide changes, the tagging system that makes fleets searchable, and PowerShell scripting on Windows.

Reporting, alerts, and evidence

Eleven report types and scheduled delivery, the alert stream that surfaces problems early, and the audit trail that proves what happened.

Final exam

Score 70% or higher to earn the certificate — valid two years, publicly verifiable.